Last Updated: June 2026

1. Acceptance of Terms

By using DigontoBD services, you confirm that you understand and accept these Terms & Conditions. You must provide accurate information while creating an account or placing an order.

Customers must be 18 years or older, or have permission from a parent or legal guardian to use our services.

2. Products Information & Pricing

DigontoBD provides product information including images, specifications, descriptions, prices, and availability to help customers make informed purchase decisions.

• All prices are displayed in Bangladeshi Taka (BDT ৳).
• Prices may change anytime due to supplier cost, market changes, or promotions.
• Product images may slightly vary from the actual product due to lighting, display settings, or manufacturing updates.
• We always try to maintain accurate product information, but minor errors may occasionally occur.
• DigontoBD reserves the right to update product availability and limit quantities.

3. Online Orders & Order Confirmation

When you place an order on DigontoBD, it represents your request to purchase the selected product.

• Customers must provide correct name, phone number, address, and delivery information.
• Orders may be cancelled due to product unavailability, incorrect pricing, or suspicious activity.
• Order confirmation may be sent through SMS, phone call, WhatsApp, or email.
• Customers are responsible for confirming COD orders before shipment.

4. Payment Methods

DigontoBD supports multiple secure payment options for customer convenience.

5. Shipping & Delivery Policy

DigontoBD delivers products across Bangladesh through trusted courier partners.

• Inside Dhaka delivery usually takes approximately 1-3 business days.
• Outside Dhaka delivery usually takes approximately 3-7 business days.
• Delivery time may vary depending on location, weather conditions, holidays, or courier delays.
• Customers must provide a complete and accurate delivery address.

6. Return & Refund Terms

Customer satisfaction is our priority. Customers can request returns according to our Return & Refund Policy.

• Products must be returned within the allowed return period.
• Products should remain unused with original packaging and accessories.
• Refunds are processed after product inspection and approval.
• Refund methods may include bKash, Nagad, bank transfer, or original payment method.

For complete details, please visit our Return & Refund Policy.

7. Customer Account Responsibility

• Customers are responsible for keeping account login information secure.
• Customers should immediately inform DigontoBD if unauthorized account access occurs.
• We reserve the right to restrict accounts involved in fraudulent activities.

8. Website Content & Intellectual Property

All content available on DigontoBD including logos, images, graphics, text, product descriptions, and website design belongs to DigontoBD or authorized content providers.

Copying, reproducing, or distributing website content without written permission is prohibited.

9. Customer Privacy & Security

DigontoBD respects customer privacy and handles personal information responsibly. Customer information is used only for order processing, delivery, customer support, and improving our services.

10. Limitation of Responsibility

DigontoBD works hard to provide accurate information and quality service. However, we are not responsible for indirect losses caused by courier delays, third-party services, or circumstances beyond our control.

11. Applicable Law

These Terms & Conditions are governed by the laws of the People's Republic of Bangladesh. Any disputes will be handled according to the applicable laws and courts of Bangladesh.

12. Changes To Terms & Conditions

DigontoBD may update these Terms & Conditions whenever necessary. Customers are encouraged to review this page regularly for updated information.